Frequently asked questions

What is a metric?

Metric is an individually personalized poster which contains the most important information from the day of birth of the child, i.e. Name, date, weight, time of birth. Data of the birth tags in our store are illustrative. Each order of a birth certificate is made individually, based on the information provided in the order.

What is the difference between a metric, an initial and a metric initial?

The metric is an illustration with additional information about the birth of the child. The metric initial is the uppercase first letter of the child's name along with one of the characters and the child's birth details. The initial is just the first letter of the child's name with an accompanying character.

Are the posters sold with frames included?

Posters are sold without frames. Frames can be purchased in addition to posters and metrics.

What size frame should I choose?

Frames should be selected based on the size of the poster. If the poster is A3 size then when selecting a frame, choose the corresponding A3 size.

Are the posters framed?

If the order includes both the poster and the matching frames, we personally handle the framing of the posters. Frames for shipping are packed in special reinforced boxes so that they arrive safely to the customer.

Is it possible to ship overseas?

Yes, there is no problem with shipping abroad. By default we send packages by Polish Post but if the cost of the courier is close to the post office then we send packages by DPD courier.

Which goods are subject to returns?

Only products NOT personalized are eligible for returns.

What is the waiting time?

We always do our best to prepare the order as soon as possible. each order is individually printed and therefore we assume a lead time of 3 to 7 working days.

What is the difference between paper and canvas?

We use only the highest quality materials. Both paper and canvas are premium materials. The main difference is in the texture. Canvas has a unique texture that makes it hard to distinguish whether it's printed or actually painted. This does not mean that the paper is inferior. Professional archival matte paper is also excellent. Both mediums offer guarantees of perfect color reproduction and preservation for many, many years.

Can modifications be made to the poster metric?

Yes. Sometimes customers have special requests and then such is individually reviewed and executed by us.

Is it worth buying kits?

Definitely yes. In a set, the price of a single poster is much lower.

Are the posters hand-painted or printed?

Posters are perfect reproductions of author's illustrations. Each design that we use is our own work painted with watercolor technique. Then by a special method it is transferred to the electronic version so that no quality or colors are lost. Finally subjected to the final processing and printed on one of our media, i.e. paper or canvas.

How to order wallpaper to size?

  1. Choose the backing material of the wallpaper pattern.
  2. Measure exactly the wall where you want to put the wallpaper. Measure the height and width of the wall.
  3. It is worth adding about 5 centimeters of reserve on each edge for possible corrections.
  4. It is necessary to enter the dimensions in the configurator and if there is an additional possibility to set the pattern on the image then select the area of interest.
  5. The image configurator represents the dimension of 500 x 400 cm (width x height). If the wall is wider or higher than assumed in the configurator, we will personally adjust the design, and contact you by email for approval. There is no limitation in terms of printing area.

What do you get in your order with Wallpaper?

  1. Wallpaper cut into equal width numbered britches.
  2. The wallpaper is divided into equal width britches no wider than 1m in proportion to the width of the entire wallpaper.
  3. Mounting glue dedicated to our wallpapers in larger quantities, so that we do not run out.
  4. Installation Instructions.

How to prepare for the installation of wallpaper?

  1. Prepare all the necessary tools and materials, such as: a sponge or rag (many rags), a brush or roller for applying the primer, a spatula for squeezing out the glue.
  2. Check the moisture content of the wall. Make sure the wall is dry before laying wallpaper. Fleece wallpaper should not be laid on walls that are damp or have moisture problems. The wallpaper can peel off, and moisture can lead to mold and mildew.
  3. Oil-based paints, washable paints, latex paints and paints with a glossy finish can impede the adhesion of interlining wallpaper. If the wall is covered with this type of paint, it is recommended to sand the surface to matte it, or apply a suitable primer.
  4. If there is already vinyl wallpaper on the wall, it is best to remove it before applying new interlining wallpaper. Vinyl wallpaper can form a layer that hinders the adhesion of new wallpaper.
  5. Wallpaper can be applied to the wall a minimum of 20 days after the last painting.

What is worth knowing in addition?

  1. If the wall is uneven has all sorts of sandy irregularities, it is worth considering the choice of textured wallpaper which is thicker and thus easier to hide this type of shortcomings of the wall.
  2. Is it possible to order wallpaper in a roll, e.g. 50x300cm ? Yes, this is an individual order so feel free to contact us.
  3. Please consider ordering the appropriate amount of wallpaper because if added at a later date, there may be color differences, which is not subject to complaint.

What is the lead time for ordering wallpaper?

    1. 3-7 business days ( for overseas shipments, please allow an additional approx 2-3 days due to the carrier)
    2. Lead time may be extended in case of deadlines, i.e. holidays, children's day and others.
    3. It is a good idea to set up a few days of provisions before the planned installation of the wallpaper and place the order a few days in advance.

Wallpaper pattern backing material:

  • Fleece Wallpaper 130 g Printed with environmentally friendly HP latex printing technology of the highest quality, so the colors retain their intensity and longevity. The interlining is characterized by a smooth and semi-matte surface. Installation is very easy. The material is permeable to water vapor. The wide application of this material makes the wallpaper will work well in almost any room. Application only on a smooth and even surface.
  • Washable Fleece Wallpaper 155 g Washable murals are ideal for rooms with high humidity but also for places exposed to dirt ? children's room. Printed in environmentally friendly HP latex printing technology of the highest quality, thanks to which the colors retain their intensity and longevity. After printing, the material is protected with a special matte laminate, thanks to which the wall mural has washable properties and the surface is better protected. Washable interlining is characterized by a smooth matte surface. Installation is very easy. The material is permeable to water vapor. The wide application of this material means that the wallpaper will work well in almost any room.
  • Premium linen or natural silk wallpaper 350 g Vinyl wallpaper with PVC-doped canvas structure on fleece base, backing: fleece, so the installation instructions are the same as for fleece wallpaper. The wallpaper can be washed. Light or medium dirt can be removed with a mild detergent and a damp cloth.Intensive scrubbing of the material is not recommended. It is important to wash the wallpaper with a damp cloth in a vertical direction (up ?down) to avoid wetting the edges. Do not use bleach or other similar agents. Colors in reality may differ slightly from those seen on the monitor.